Terms of Service

Last Updated: 8/19/2025

1. Acceptance of Terms

By accessing or using GoActive.ai ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of the terms, you may not access the Service.

2. Description of Service

GoActive.ai provides an AI-powered fitness coaching platform that offers personalized plans, food and exercise logging, goal setting, and insights. The Service may include various features and functionalities that may change from time to time.

3. User Accounts

To use certain features of the Service, you must register for an account. You are responsible for:

  • Maintaining the confidentiality of your account information
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use of your account

We reserve the right to terminate accounts, remove or edit content, or cancel subscriptions at our sole discretion.

4. Subscriptions and Payments

Our Service offers subscription-based access to plan-specific features:

  • Subscription fees are charged on a recurring basis according to your selected plan
  • Each user account is eligible for only one (1) free trial period across all subscription plans. Attempting to circumvent this limitation (e.g., by creating multiple accounts) constitutes a violation of these Terms.
  • You can cancel your subscription at any time through your account settings
  • Upon cancellation, you will continue to have access to your plan's features until the end of your current billing period
  • No refunds are provided for partial subscription periods (see our Refund Policy for more details)

5. Prohibited Activities

When using our Service, you agree not to:

  • Violate any laws or regulations
  • Use the Service for any illegal or unauthorized purpose
  • Attempt to probe, scan, or test the vulnerability of the Service
  • Interfere with the proper working of the Service
  • Impersonate another person or entity
  • Share your account with others

6. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of GoActive.ai. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries.

7. Disclaimer of Warranties

The Service is provided "as is" and "as available" without any warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted or error-free, that defects will be corrected, or that the Service is free of viruses or other harmful components.

The content provided by the Service is for informational purposes only and is not intended to replace professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

8. Limitation of Liability

  • In no event shall GoActive.ai, its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.
  • Our maximum liability to you for any and all claims arising under these Terms or related to our Service will not exceed the amount you have paid for your subscription plan. If you are using a free trial, our maximum liability is limited to $0.

9. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page. Changes are effective immediately upon posting.

10. Governing Law

These Terms shall be governed by the laws of the jurisdiction in which GoActive.ai is established, without regard to its conflict of law provisions.

11. Contact Us

If you have any questions about these Terms, please contact us at goactiveai@gmail.com.